I think that in itself speaks to the quality of the Surface device line... I myself have the first Surface Book, and I will likely upgrade to the 2 at some point, but not because my current device doesn't serve me well... I'm glad this thing is still working like new and I don't have huge urges to upgrade because I suddenly feel inferior, like some other tech companies try to pull...
EDIT: Don't work for MS, just a happy Surface owner.
In the same boat, I love my Surface book. The primary reason I would upgrade is for i7 and 16 gb at this point. At this point the price to replace a system that is working great I can't justify.
As a result I will probably upgrade to the SB2 in a few years and still be very happy.
Yes, the machines they produce is very high quality and lasts a very long time. Longer than any other laptop I have used. Even if I have used it for quite some time it still feel fresh and performant.
Last I heard MS were having reliability problems with the Surface:
"The breakage rate for Microsoft Corp’s Surface devices is significantly worse than for other manufacturers’ laptops and tablets, Consumer Reports said, adding that it was removing its “recommended” designation for Surface products."
I don't know about the pure statistics, but my experience and other people I know (which actually still run the Surface Pro 1) have had a great experience.
In the past, there was a minor issue that the surface tablet didn't understand that you removed the keyboard. But that seems to be fixed now and it didn't happen that often anyway.
Surface pro experience where I work is not good. I had my surface for a few months, after every holiday it had problems starting. After my summer holiday, where it was powered off for 3 week, I could not get it to power on anymore. Had to return it to Microsoft, got a replacement. Replaced that with a thinkpad t470s. Much better experience so far, and having 24gb also helps if you run a number of docker images.
The Surface Book was good enough on paper that I ordered one without ever having seen one in person, and being willing to switch from Linux (Arch with i3wm) to Windows for it.
> I'm glad this thing is still working like new and I don't have huge urges to upgrade because I suddenly feel inferior, like some other tech companies try to pull...
I don't get this. Your feelings of inferiority are your own feelings, not the fault of a tech company's marketing agency or some other external agent.
EDIT: Don't work for MS, just a happy Surface owner.